AGB
# Terms of Service
## Overview
This website is operated by Her Royal Madness. Throughout the site, the terms “we,” “us,” and “our” refer to Her Royal Madness. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
By accessing or using any part of this website, you agree to these Terms of Service. If you do not agree to all terms and conditions, please do not use this website or purchase from us.
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## Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses, malware, or destructive code through the website.
Violation of any Terms may result in immediate termination of service.
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## Product Information & Availability
We strive to display products, descriptions, colors, and images as accurately as possible. However, actual colors and product appearance may vary slightly depending on monitor settings, lighting, handmade variation, wood grain, crystal variation, printing differences, or material availability.
Many products sold by Her Royal Madness are handmade, curated, intuitive, customized, or mystery-based products. No two items will ever be perfectly identical.
We reserve the right to:
- Limit quantities
- Discontinue products
- Change pricing
- Modify product descriptions
- Refuse service to anyone at any time
without prior notice.
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## Mystery Boxes & Curated Products
Mystery boxes, curated bundles, intuitive crystal selections, and themed packages are designed around an overall aesthetic or experience rather than exact replicated contents.
Listing photos are examples and inspiration references only unless otherwise stated.
By purchasing mystery or curated items, you acknowledge that contents will vary.
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## Pricing & Billing
All prices are listed in USD.
We reserve the right to correct pricing errors, inaccuracies, or omissions at any time without prior notice.
You agree to provide current, complete, and accurate billing and account information for all purchases.
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## Shipping & Delivery
Processing and shipping timelines are estimates and not guaranteed delivery dates.
Her Royal Madness is not responsible for shipping carrier delays, lost packages marked as delivered, customs delays, weather disruptions, or incorrect shipping information entered by the customer.
Additional details can be found in our Shipping Policy.
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## Returns & Refunds
Due to the handmade, curated, customized, hygienic, digital, and mystery nature of many products, certain items may not be eligible for return or exchange.
If an issue arises with your order, please contact us and we will review concerns on a case-by-case basis.
We reserve the right to deny refunds or returns in cases of abuse, fraud, excessive claims, or policy violations.
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## Intellectual Property
All content on this website — including images, graphics, product designs, branding, logos, descriptions, artwork, downloads, digital products, and written content — belongs to Her Royal Madness and may not be copied, reproduced, resold, or distributed without written permission.
You may not use our content for resale, AI training, duplication, print-on-demand uploads, or commercial redistribution.
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## Digital Products
Digital downloads are for personal use only unless otherwise explicitly stated.
Due to the nature of digital products, all digital sales are final and non-refundable once files have been accessed or downloaded.
Unauthorized redistribution, sharing, reselling, or reproduction of digital products is prohibited.
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## Limitation of Liability
Her Royal Madness shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:
- Use of this website
- Product misuse
- Allergic reactions or sensitivities
- Delayed shipments
- Third-party service interruptions
- Technical issues
- Customer misuse of products
Products sold by Her Royal Madness are intended for entertainment, decorative, spiritual, artistic, or personal enjoyment purposes only and are not medical, legal, psychological, or financial advice.
Crystals, herbs, spell items, moon water, metaphysical products, and spiritual tools are sold as curios and spiritual items only. No guarantees of outcomes or results are implied.
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## Third-Party Services
Certain services, payment processors, apps, or links on this website may be operated by third parties. We are not responsible for third-party content, policies, interruptions, or practices.
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## Changes to Terms
We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
Continued use of the site after updates constitutes acceptance of those changes.
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## Contact Information
Questions regarding these Terms of Service may be directed to:
support@herroyalmadnessco.com
